Client Testimonials

"What started as a trial on a new copier with Kempenfelt Imaging has turned into a great relationship with multiple copiers and over a dozen printers.  With Toshiba and Kyocera the products are solid and require little maintenance but when something does go wrong service is quick and done right.  In today’s market price is important but even more important is service after the sale and Jody and the team at Kempenfelt Imaging provide both."

-Matt Walker, IT Manager,Can-Save Distribution

"In January 2010, we leased a Lexmark XS736de colour copier/fax/scanner from Kempenfelt Imaging Systems out of Barrie.  We are very pleased with this equipment and wouldn't have any problems recommending this copier.  As for Kempenfelt Imaging Systems, the service has been excellent, the representative contacts our office frequently to see if everything is working fine and to check if we have any questions."

-Delores McKay, Executive Director, Georgian Bay Native Women's Association

"It is with great pleasure that I recommend Kempenfelt Imaging Systems.  We have used their services since August 2009.  I have personally worked with Scott McLachlan and I am very pleased with the service that I have received.  Kempenfelt Imaging Systems have always handled my calls/inquiries with professionalism, great customer service and in a timely fashion."

-Sarah Hull, Office Services Manager, Bayfield Executive Suites

"We have been doing business with Kempenfelt Imaging Systems for over 10 years.  We love the quality and reliability of the Toshiba products and the customer service we receive from Jody and the entire Kempenfelt Team is second to none.  We wouldn't look anywhere else for our copier needs."

-Cheryl Sinclair, Andrew Thompson & Associates Ltd.

"We currently have a Toshiba e-Studio 2830c printer/scanner at our office in Barrie.  The lease and service contract is held by Kempenfelt Imaging Systems Inc.  Our office generates a large volume of the prints and we have found that Toshiba e-Studio 2830c to be very reliable and provide quality product.  We have also found Kempenfelt Imaging Systems Inc. staff to be both knowledgeable and courteous.  Due to the level of service and quality of product that we have received, we would highly recommend Kempenfelt Imaging Systems and their equipment to any office."

-Brian Zeman, Partner, MHBC Planning

"The Salvation Army Barrie Church has recently leased a Toshiba eStudio 2830 photocopier through Kempenfelt Imaging Systems.  We have been very pleased with the service that we have received from KIS since entering into this lease.  The company has been very prompt in responding to any questions or service needs that we have required.  We especially appreciate the attention given to our company by the Account Executive who contacts us on a regular basis."

-Sheila Palmer, Administrative Assistant, The Salvation Army Barrie Church

"I have been dealing with Scott McLachlan for over a year now and I am more than happy with the service Scott has provided for me. As with all technological equipment there are minor issues in the beginning and Scott is always just either a phone call or email away, and most times the issue can be resolved over the phone.  He is never too busy to assist, and always has a very professional manner about him.  I would recommend Scott's services to anyone who needs a good quality machine.  The quality of the machine's prints are outstanding, and seeing as I print all my own material - this is an important feature to me."

-Angela Jenkins, AC Mortgage Services Limited/Dominion Lending Centres

"The Purpose of this letter is to formally and publically commend Kempenfelt Imaging Systems for the excellent service they have provided to United Way Greater Simcoe County.  The level of service that Scott and Jody have extended to our company was far beyond expectations. We have been so impressed by the support and service provided by the whole team at Kempenfelt.
In an era where exceptional one to one customer service has virtually disappeared, the work that Jody and his team provide should be held up as an example for others to try to emulate.
In closing I believe that Kempenfelt Imaging Systems will be the standard of service that we will hold others accountable to."

-Kerry Butler, United Way Greater Simcoe County